Careers with Ayla

Our team is passionate about turning the seemingly endless search for effective and healthy beauty products into a fun, illuminating, and inspiring experience. 

We’ve listed our current openings below. And if we don’t have any openings that are a fit for you, you can always feel free to send your resume and a cover letter to careers@aylabeauty.com. One never knows what may pop up in the future.  

Please note that we do not recruit or provide offers on other third-party platforms (e.g., Skype, Slack, Teams, WhatsApp, or LinkedIn), and we will never ask you to set up a cloud account or share a password as a condition for employment.

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We’re currently looking for a Guide!

This is the first time we’ve hired a Guide in over two years, and we’re excited to find a great new addition to our team.

This is a part-time position (approximately 15-20 hours per week). If you’d like to apply, please send a resume and brief letter describing your interest to careers@aylabeauty.com.

What our Guides do:

  • Promptly respond to customer questions by email, phone, and in person 
  • Help customers find the best product matches for their needs through phone, video, and email consultations
  • Proactively follow up with customers to check on product satisfaction and make additional suggestions
  • Work with our fulfillment team to process and expedite orders
  • Connect with our brands and brand founders for in-depth trainings (you will become a deeply-informed skincare, haircare, and makeup expert)
  • Help maintain a beautiful and inviting store environment
  • Assist with events at the store
  • Help develop solutions to continuously improve our customers’ experience
  • Delight and satisfy our customers with every interaction they have with us

What we look for in a team member:

  • Genuinely enjoy helping others and building relationships
  • Passionate about providing an elevated customer experience
  • Keenly interested in skincare and cosmetics (and eager to learn more) 
  • Comfortable in a fast-paced environment
  • Proactive, creative problem solver; highly detail oriented and self-disciplined
  • Excellent written & verbal communication skills
  • Experience in ecommerce, beauty, customer service, or project management is a plus

At Ayla, you’ll:

  • Be a part of a supportive, positive team that’s passionate about healthy beauty products 
  • Get a first look at the newest and best healthy beauty products from around the world
  • Have opportunities for ongoing training and growth with brand founders and renowned experts

Requirements:

  • Able to reliably commute to our San Francisco office (this is not a remote position)
  • Eligible to work in the U.S.